DISPATCH Department

dispatching

Dispatchers are the backbone
of the trucking industry

Ensures company’s motor carrier fleets are operated and maintained in a safe manner and in accordance with federal, state and local regulations.
Supports the Logistics business unit in its goal of continuous safety performance improvement and regulatory compliance.
Maintains expert knowledge of federal and state commercial motor vehicle regulations, including those of the US Department of Transportation (DOT) and the state of Illinois.

Responsibilities:
▸ Truck dispatchers have numerous other responsibilities as well. They can vary slightly from company to company.
▸ Keep records, monitoring drivers’ daily logs for errors or violations and monitoring their working hours and equipment availability.
▸ Keep tabs on the weather at all drivers’ locations to be able to flag potential issues, typically with the aid of numerous computer programs.
▸ Serve as a reliable point of contact to balance drivers’ health and safety with customer requirements.
▸ Coordinate and manage the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out.
▸ Determine the best delivery methods and negotiate rates directly with vendors and customers, and get the necessary documents and permits that drivers will need when shipping chemicals or livestock.

OUR HIGH-LEVEL PARTNERS

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