DISPATCH DEPARTMENT
Dispatchers are the backbone of the trucking industry, helping truck drivers to concentrate on routes and roadways and to safely deliver their cargoes.
The trucking industry relies on safe drivers to complete deliveries, and they’re typically thought of as the foundation of the system, but they’re not the only employees responsible for its success. Dispatchers play an essential role as well and they’re in high demand.
A dispatcher’s job is to schedule drivers to pick up and deliver loads to customers or vendors, but that just scratches the surface.
Responsibilities:
Truck dispatchers have numerous other responsibilities as well. They can vary slightly from company to company.
- Keep records, monitoring drivers’ daily logs for errors or violations and monitoring their working hours and equipment availability.
- Keep tabs on the weather at all drivers’ locations to be able to flag potential issues, typically with the aid of numerous computer programs.
- Serve as a reliable point of contact to balance drivers’ health and safety with customer requirements.
- Coordinate and manage the most efficient loads to remain cost-effective as a company, combining shipments based on their routes and timeline to minimize how many trucks and drivers are out.
- Determine the best delivery methods and negotiate rates directly with vendors and customers, and get the necessary documents and permits that drivers will need when shipping chemicals or livestock.
OTHER DEPARTMENTS
CONTACT US
Phone: 708 526 2130
Mail: dispatch@freightech.us
